Welcome to MotorBikeCustoms (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, https://motorbikecustoms.com (the “Website”), and any products or services purchased through the Website. By accessing, browsing, registering on, or purchasing from the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the Website.

1. Definitions

For the purposes of these Terms & Conditions:

• “Website” refers to https://motorbikecustoms.com and all associated pages, features, and services.
• “Company,” “We,” “Us,” or “Our” refers to MotorBikeCustoms.
• “User,” “Customer,” or “You” refers to any individual or entity accessing, browsing, or using the Website.
• “Product” refers to any item displayed or offered for sale through the Website.
• “Order” refers to a purchase request submitted by a customer through the Website.
• “Personal Information” refers to information provided by you during account registration, checkout, order processing, customer support, or other interactions with us.

2. Acceptance of Terms

By accessing or using the Website, creating an account, or placing an order, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with these Terms & Conditions and all applicable laws and regulations.
• You are at least 18 years of age or otherwise legally capable of entering into a binding agreement under applicable Indian law.
• The information you provide to us is accurate and complete to the best of your knowledge.

3. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality and security of your account credentials. You agree to:

• Provide accurate, current, and complete information.
• Keep your username, password, OTPs, and other account credentials confidential.
• Be responsible for all activities carried out through your account.
• Immediately notify us if you suspect unauthorized access or use of your account.

MotorBikeCustoms shall not be responsible for any loss or damage resulting from your failure to maintain the security of your account credentials.

4. Intellectual Property Rights

Unless otherwise stated, all content available on the Website is owned by or licensed to MotorBikeCustoms and is protected under applicable intellectual property laws. This includes, but is not limited to:

• Logos and trademarks
• Product images
• Product descriptions
• Graphics and artwork
• Website design and layout
• Text and written content
• Videos
• Icons
• Source content and other website materials

You may not copy, reproduce, republish, distribute, modify, transmit, sell, or commercially exploit any Website content without our prior written permission. Unauthorized use of our intellectual property may result in appropriate legal action.

5. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, prices, and other information displayed on the Website are accurate and up to date. However:

• Actual product colors or appearance may vary slightly due to photography, lighting, screen settings, or device displays.
• Product specifications, features, packaging, or designs may be modified by the manufacturer without prior notice.
• Minor typographical, pricing, technical, or informational errors may occasionally occur.
• Product availability may change without prior notice.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information whenever necessary.

6. Pricing and Taxes

• All prices displayed on the Website are in Indian Rupees (INR), unless otherwise specified.
• Applicable taxes, shipping charges, handling charges, or other fees will be displayed during checkout where applicable.
• Adding a product to your shopping cart does not guarantee or reserve its price.
• Prices may be changed at any time without prior notice.
• We reserve the right to cancel or modify an order affected by pricing, promotional, technical, or system errors.

If an order is cancelled due to an error for which payment has already been received, the applicable amount will be refunded according to our Refund Policy.

7. Orders and Order Acceptance

After placing an order, you may receive:

• An order confirmation via Email, SMS, WhatsApp, or other available communication channels.
• Dispatch confirmation once your order has been shipped.
• Tracking and delivery updates where applicable.

Receipt of an order confirmation does not necessarily constitute final acceptance of the order. An order will be considered accepted and processed for dispatch subject to product availability, payment verification, address validation, and other applicable checks. MotorBikeCustoms reserves the right to refuse, cancel, or limit any order where reasonably necessary, including in cases involving pricing errors, stock issues, suspected fraudulent activity, incorrect information, or other operational concerns.

8. Order Cancellation

Orders may generally be cancelled only before dispatch, subject to the applicable Cancellation Policy. Once an order has been dispatched, cancellation may no longer be possible. For customized, personalized, made-to-order, or specially processed products, cancellation may not be permitted once production or processing has started. Please refer to our Cancellation Policy for complete details.

9. Returns, Refunds and Replacements

Returns, refunds, and replacements are governed by our respective policies. Customers should review the applicable policies before placing an order or submitting a claim, including:

• Return Policy
• Refund Policy
• Replacement Policy
• Shipping Policy

For claims involving products damaged during transit, customers may be required to provide a continuous and uninterrupted package-opening video showing the package and product from the beginning of the opening process. Claims that do not meet the applicable documentation or policy requirements may be subject to review and may not qualify for a return, replacement, or refund.

10. Customer Responsibilities

By using the Website, you agree that you will not:

• Use the Website for fraudulent, unlawful, or unauthorized purposes.
• Provide false, inaccurate, misleading, or incomplete information.
• Interfere with or attempt to disrupt the operation or security of the Website.
• Upload viruses, malware, malicious code, or other harmful software.
• Copy, reproduce, or misuse Website content without authorization.
• Attempt to gain unauthorized access to our systems, servers, accounts, or databases.
• Use automated methods to access or collect Website information without our authorization.
• Violate any applicable law, regulation, or third-party rights.

Any misuse of the Website may result in suspension or termination of your account and may lead to appropriate legal action where applicable.

11. Reviews and User-Generated Content

Customers may submit reviews, ratings, comments, photographs, feedback, or other content through the Website or our communication channels. By submitting such content, you grant MotorBikeCustoms a non-exclusive, royalty-free, worldwide, perpetual, and transferable right, to the extent permitted by law, to use, reproduce, publish, display, modify, translate, distribute, and share the submitted content for business, operational, marketing, promotional, or informational purposes. You represent that:

• You own or have the necessary rights to submit the content.
• The content does not violate the rights of any third party.
• The content is not unlawful, fraudulent, misleading, defamatory, abusive, or infringing.

We reserve the right to remove or restrict content that we reasonably believe is:

• Offensive or abusive
• Misleading or fraudulent
• Illegal
• Spam or promotional in nature
• Defamatory
• Infringing intellectual property or other third-party rights
• Otherwise inappropriate for the Website

12. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, process, and protect your personal information.

13. Website Availability

We make reasonable efforts to keep the Website accessible and operational. However, we do not guarantee that the Website will always be available, uninterrupted, secure, or error-free. Access may be temporarily suspended, restricted, or interrupted due to:

• Scheduled or emergency maintenance
• Technical issues
• Server or hosting problems
• Software or system upgrades
• Security concerns
• Network or Internet failures
• Events beyond our reasonable control

14. Disclaimer

To the maximum extent permitted by applicable law, the Website, its content, and products or services made available through it are provided on an “As Is” and “As Available” basis. To the extent permitted by law, MotorBikeCustoms does not guarantee that:

• All product information will always be completely accurate or error-free.
• Products will always be available.
• A product will meet every individual customer’s specific requirements.
• The Website will always operate without interruption or errors.
• Website content will always be current or complete.

Customers are responsible for reviewing product information and making purchasing decisions based on their individual requirements. Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MotorBikeCustoms shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of the Website or purchase of products, including but not limited to:

• Loss of profits
• Loss of business opportunities
• Business interruption
• Loss of data
• Indirect or consequential losses
• Delays caused by courier companies or other third parties

To the extent permitted by applicable law, our total liability relating to a particular product or order shall not exceed the amount actually paid by the customer for that product or order. Nothing in these Terms & Conditions shall exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Force Majeure

MotorBikeCustoms shall not be responsible for delays, interruptions, or failure to perform its obligations where such circumstances result from events beyond our reasonable control. Such events may include, but are not limited to:

• Natural disasters
• Floods
• Fires
• Pandemics or epidemics
• Government restrictions or regulatory actions
• Strikes or labor disruptions
• War, civil unrest, or similar events
• Internet or telecommunications failures
• Power outages
• Courier or transportation disruptions
• Other circumstances beyond our reasonable control

17. Wholesale and Bulk Orders

Wholesale, bulk, commercial, or institutional orders may be subject to separate pricing, payment terms, shipping arrangements, return conditions, and other contractual terms. For wholesale or bulk purchase inquiries, please contact our sales or customer support team.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Subject to applicable law and mandatory consumer protection provisions, any dispute arising out of or relating to these Terms & Conditions, the Website, or any purchase made through the Website shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

19. Changes to These Terms

MotorBikeCustoms reserves the right to modify, update, or revise these Terms & Conditions from time to time. Any updated version will be published on this page with the revised terms becoming effective from the date of publication, unless otherwise stated. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Terms & Conditions. We encourage customers to review this page periodically for updates.

20. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us using the details below: MotorBikeCustoms Website: https://motorbikecustoms.com Email: [[email protected]](mailto:[email protected]) Customer Support: +91 7433996655 Please keep your Order ID handy when contacting our support team so that we can assist you more efficiently.