At MotorBikeCustoms (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://motorbikecustoms.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Website: https://motorbikecustoms.com
MotorBikeCustoms is committed to protecting your personal information and respecting your privacy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account, place an order, contact us, or otherwise interact with our website, we may collect:
- Full Name
- Billing Address
- Shipping Address
- Email Address
- Mobile Number
- Order Details
- Customer Support Messages
Payment Information
Payments are processed securely through trusted payment gateway providers.
We do not store your debit card, credit card, UPI PIN, net banking credentials, CVV, or other sensitive payment information on our servers.
Technical Information
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP Address
- Browser Type
- Operating System
- Device Information
- Referring Website
- Pages Visited
- Date & Time of Visit
- Clickstream Data
- Website Usage Statistics
This information helps us improve website performance, security, functionality, and user experience.
3. How We Use Your Information
We may use your information for the following purposes:
- Processing and delivering your orders
- Creating and managing your customer account
- Providing customer support
- Processing refunds and replacements
- Sending order confirmations and shipping updates
- Responding to inquiries
- Improving our products and services
- Personalizing your shopping experience
- Detecting fraud and preventing unauthorized activities
- Conducting internal analytics and business reporting
- Sending promotional emails, offers, and updates where permitted
4. Comments
When visitors leave comments on our website, we may collect:
- Information entered in the comment form
- IP Address
- Browser User Agent
This information helps us detect spam, prevent abuse, and maintain website security.
Once a comment is approved, your profile picture, if linked through a supported service, may be publicly displayed alongside your comment.
5. Media Uploads
If you upload images to our website, we recommend removing embedded location data, including EXIF GPS information, before uploading them.
Visitors may be able to download publicly uploaded images and extract embedded location information where such information is present.
6. Contact Forms
When you contact us through our website, we may collect the information you voluntarily provide, including:
- Name
- Email Address
- Phone Number
- Subject
- Message
This information is used to respond to your inquiry, provide customer support, and communicate with you regarding your request.
7. Payment Processing
Payments are processed through secure and trusted payment gateway providers.
To complete your transaction, limited information such as the following may be securely shared with the relevant payment gateway:
- Billing Name
- Billing Address
- Order Amount
- Transaction Details
MotorBikeCustoms does not store your complete payment credentials on its servers.
8. Cookies
Our website uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember login sessions
- Save user preferences
- Improve website functionality
- Analyze website traffic
- Enhance security
You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
9. Embedded Content
Some pages on our website may include embedded content such as:
- Videos
- Images
- Maps
- Social Media Posts
Embedded content from third-party websites may behave in the same way as if you had visited the third-party website directly.
These third-party websites may independently collect information, use cookies, and monitor your interaction with their content. Their privacy practices are governed by their respective privacy policies.
10. Analytics
We may use analytics tools to understand:
- Website traffic
- Visitor behavior
- Popular products
- User engagement
Analytics data helps us understand how customers use our website and enables us to improve our website, products, services, and overall customer experience.
11. Information Sharing
Your privacy is important to us.
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers who assist us in operating our business, including:
- Courier & Logistics Partners
- Payment Gateway Providers
- Technical Support Providers
- Website Hosting Providers
- Marketing Service Providers, where applicable
These service providers are authorized to use your information only as necessary to provide services to us or on our behalf.
We may also disclose information where required by applicable law, legal process, regulatory requirements, or to protect our rights, customers, property, or security.
12. Data Retention
We retain your information only for as long as reasonably necessary to:
- Process your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Comments and related metadata may be retained for as long as necessary to facilitate future comment approvals and website administration.
Registered users may access and update their account information through their account where such functionality is available.
13. Your Rights
Depending on applicable laws and circumstances, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal data
- Request a copy of your stored personal data
- Withdraw consent for promotional or marketing communications
Certain information may be retained where required by law, necessary to complete a transaction, resolve disputes, prevent fraud, or for other legitimate business purposes.
14. Data Security
We implement reasonable technical and organizational security measures designed to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Unauthorized disclosure
Our security measures may include:
- SSL (HTTPS) Encryption
- Secure Servers
- Restricted Administrative Access
- Password Protection
- Regular Security Monitoring
While we take reasonable steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
15. Data Breach Procedures
In the unlikely event of a data breach affecting personal information:
- We will investigate the incident as appropriate.
- Reasonable corrective and security measures will be taken.
- Affected users may be notified where required by applicable law.
- Password resets or additional security measures may be implemented where necessary.
16. Third-Party Data
MotorBikeCustoms does not intentionally collect personal information from external third parties except where such information is necessary for purposes such as order processing, payment processing, customer support, shipping, fraud prevention, or other legitimate business operations.
17. Automated Decision Making
We do not make decisions that produce legal or similarly significant effects based solely on automated processing.
Limited automated processing may be used for purposes such as:
- Fraud detection
- Website personalization
- Marketing recommendations
- Advertising optimization
18. Promotional Communications
Where permitted and, where required, with your consent, we may occasionally send:
- Product updates
- Promotional offers
- New arrivals
- Discounts
- Marketing emails
- Customer surveys
You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in the communication or by contacting us directly.
19. Your Contact Information
We may use your contact information for:
- Order processing
- Delivery updates
- Customer support
- Warranty services
- Refunds and replacements
- Product announcements
- Service improvements
- Market research, where applicable
If you believe any information we hold about you is incorrect or incomplete, please contact us. We will take reasonable steps to update or correct the information.
20. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
21. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised policy, where applicable.
Your continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.
22. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.
MotorBikeCustoms
🌐 Website: https://motorbikecustoms.com
📧 Email: [email protected]
📞 Customer Support: 7433996655
